Doosan Bobcat

On 11 October 2018, Doosan Bobcat announced that it had launched a PDC (Parts Distribution Center) for the EMEA (Europe, the Middle East and Africa) market in Halle near Leipzig, Germany.

The PDC, sitting on a 43,000m2 site in Halle, Germany, is Doosan Bobcat’s third PDC following those in Chicago, USA and Dubai of the UAE. This huge PDC handles more than 150,000 types of Doosan Bobcat construction equipment parts and components.

The operation of the PDC has enabled Doosan Bobcat to reduce its parts supply time to the EMEA region significantly. Moreover, upon receiving urgent delivery requests from its customers or dealers, Doosan Bobcat can now deliver its parts and components throughout the region within 24 hours, significantly enhancing its competitiveness to meet the market demand in the region.

Doosan Bobcat has established the PDC in Halle, Germany for the purposes of flexibly responding to demand for its parts and components in the EMEA market, which has been recovering gradually since 2017, and providing its customers and dealers in the region with an even faster customer service. The number of Doosan Bobcat dealers in the region has surpassed the 180 mark in 75 countries in total.

An executive of Doosan Bobcat said, “By establishing a PDC in the German market, which is strategically important to us in itself, we have been able to supply our parts and components to our major overseas markets including the Europe in a more stable manner.” He went on to say, “We will focus on providing a world-class customer service customized to meet the needs of each of our customers in the region so as to further boost customer satisfaction with our service throughout the region.”